FAQs
At Earthborn Essentials, we make sustainable shipping simple, reliable, and transparent. Every order is handled with care to support a more thoughtful, low impact approach to online shopping.
Processing and Delivery
Orders are processed within 1 to 2 business days. Standard shipping typically arrives within 5 to 10 business days depending on your location. Tracking details are provided as soon as your order ships so you can follow your delivery every step of the way.
Where Orders Ship From
Orders ship directly from our production and fulfillment facilities. This approach reduces excess handling, lowers emissions, and minimizes packaging waste while supporting a more eco friendly delivery process.
Shipping Costs
Shipping rates are calculated at checkout based on your location and order size. We keep costs as low as possible while maintaining responsible, eco conscious shipping practices. Free shipping promotions may be available at select times throughout the year.
We offer returns within 30 days for unused items in their original condition.
To start a return, email returns@eeorganicgoods.com with your order number and we’ll guide you through the process.
See our full Refund Policy in the Support Section below for details.
No you can shop as a quest any time. However if you create an account you can track your orders and its progress more easily.
Click the account icon in the top right and you will be brought to the sign in page. If on your phone the icon will be on the upper right in the menu.
Unfortunately we cannot do that currently. Please make sure the item you are ordering is what you want and the info you provide is correct.
Yes, once your order is placed you will receive a confirmation email from us and delivery information from the partners where your order has been placed.